5LBS Premium Thai Jasmine Rice

Free Shipping Policy – Four Elephants

At Four Elephants, we believe in providing a seamless shopping experience, which is why we offer FREE shipping on all orders within the United States.

Shipping & Delivery

• Processing Time: All orders are processed and dispatched within 1 business day (Monday–Friday).
• Shipping Time: Orders typically arrive within 1-3 business days after dispatch.
• Shipping Coverage: We currently do not offer international shipping and only ship within the United States.

We Ship to the Following U.S. States:

Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

Refunds, Returns & Exchanges

We want you to be completely satisfied with your purchase. If for any reason you need to return an item, please review our return policy below:

• We accept returns up to 30 days after delivery.
• To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
• Proof of purchase (receipt or packing slip) is required for all returns.

Click here to view our Refund Policy.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please email us at customercare@4elephantsfood.com as soon as possible with:

• Your order number
• A photo of the item’s condition

We assess these cases individually and will work towards a satisfactory resolution, including sending a replacement or issuing a refund where applicable.

For any further questions, feel free to contact us at customercare@4elephantsfood.com.

Thank you for choosing Four Elephants!